Step 1

Click on the green button (new window will open) to start the sign up process. Keep this window open if you'd like to see the upcoming steps, or just follow along on within the process.

Step 2. Create account to request medicare records

Step 2

Enter your existing email address and a strong password for your account.

Step 3. Review terms of use for requesting medical records

Step 3

Review Terms of Use and click Accept.


Step 4

You will see this screen, confirming that we have sent an email to the address provided.

You can close this internet window and go to the next step.

Step 4. Verify email for requesting medical records.

Step 5

Go to your email and open the message from:


Click the green button to finish the sign up process.

*** You may need to check your email spam folder ***


Step 6

Enter your name and click Next.


Step 7

Enter your birthdate, gender, and phone number.

Click Next when done.


Step 8

Review the HIPAA authorization. Draw your signature in the box and click Submit when ready.

This authorizes Blue Laurel to retrieve medical records from your healthcare providers on your behalf.


Step 9

If you would like to add children (under 18 years old) to your account, you can add them here.

Click Next when ready to move to the next step.


Step 10

Enter your address and click Submit when ready.

This is used in case your doctor's office has more than one person with the same name and birthday as you.


Step 11

Congratulations! You have completed the account setup process. 

Click Sign In when ready.


Step 12

Sign in to your account using the email and password from Step 2 above.

Step 10. Ask for help along the way. To edit profile or request health and medical records.

Step 13

If you need help along the way, click on the "?" in the top right of the screen, type your question, and click "Send". It will come to us directly and we will respond as soon as we can, through the email address you provided earlier.